Key Account Executive (SaaS) - Cartrack Indonesia

Join Cartrack, a global leader in fleet management and vehicle tracking solutions, as a Key Account Executive (SaaS) in Jakarta. In this strategic role, you will drive customer success by nurturing long-term relationships with high-value clients, ensuring retention and maximizing revenue.

At Cartrack, we are committed to empowering businesses with cutting-edge technology to optimize their fleet operations. As a Key Account Executive, you will play a pivotal role in our SaaS business, focusing on key accounts and driving strategic growth. You will work closely with our sales and customer success teams to ensure our clients achieve their business objectives.

In this role, you will be responsible for managing and growing a portfolio of high-value clients, ensuring they are satisfied with our products and services. You will leverage your sales and relationship-building skills to drive customer retention, upsell opportunities, and expand our market share.

📋 Tanggung Jawab Pekerjaan

• Manage and grow a portfolio of high-value clients, ensuring they are satisfied with our products and services.
• Drive customer retention and maximize revenue by identifying upsell opportunities.
• Work closely with the sales and customer success teams to ensure our clients achieve their business objectives.
• Leverage your sales and relationship-building skills to expand our market share.
• Monitor and analyze customer data to identify trends and opportunities for improvement.
• Develop and maintain strong relationships with key stakeholders, including senior management and decision-makers.
• Provide regular updates and reports to senior management on the status of key accounts.
• Stay up-to-date with industry trends and best practices in fleet management and vehicle tracking.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales, account management, or a related field.
• Proven track record of success in managing and growing high-value client accounts.
• Strong sales and relationship-building skills, with a proven ability to drive customer retention and revenue growth.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders.
• Proficient in using CRM software, such as Salesforce or HubSpot.
• Familiarity with fleet management and vehicle tracking solutions is a plus.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

🛠️ Keahlian

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